general
[email protected]Product questions, sales conversations, partnerships, press, "I just want to talk to a human."
company · contact · how to reach us
Talk to us.
Three inboxes, all monitored. We reply within 24 hours during the working week, faster for security disclosures and active outages. No phone tree, no support portal, no contact form that lands in a CRM you'll never hear back from.
pick the inbox that fits
Three ways in.
security
[email protected]Vulnerability disclosures, responsible reporting, anything that should not be discussed publicly. See the disclosure policy.
enterprise
[email protected]Above-Enterprise contracts, 50+ servers, regulated workloads, custom rules, air-gapped deployment. Tell us the shape of the deployment in your first email and we will route appropriately.
honestly though
The fastest answer is usually a scoped pilot.
Most "will oknek work for my setup" questions are answered by a scoped pilot on your own servers, with white-glove onboarding. Your security team can audit every detection rule under NDA. Tell us your stack and we'll set one up.
Where we are. When we reply.
oknek operates remote-first across the US. The team lives in the same timezones as our buyers. We answer email Monday through Friday, 9am–7pm ET, with security disclosures monitored continuously.
For coordinated disclosure and the full security policy, see /company/security/. For the legal entity behind oknek, this section will populate once incorporation completes — currently in flight.